Cannot add or edit announcements

Last Updated : Nov 14, 2022 |

Condition

You cannot add or edit announcements on the Configuration Server web portal.

Solution

Procedure

  1. Access the active Routing Core Server.
  2. Check the MinIO container status.
  3. Check if the MinIO container configuration is correct.
  4. Optional If the configuration parameters are correct, contact Avaya Support and provide the following log files:

    • MinIO

    • /var/log/mega/mcs_backend

Related information
Accessing a contact center server from the Configuration Server using SSH