No connection between the nodes

Last Updated : Jan 11, 2022 |

Condition

The contact center does not establish the connection between the Routing Core Server nodes. SS Tester displays the following HA connection details:

buffer_size:400 mb role:active sync_conn:0(out) relay_conn:0(in)

The Deployment Manager script is not running on the nodes.

To stop the Routing Core Server nodes, run the following commands:

cd /home/mega/DM/scripts/mega/Installation_scripts/MBX
docker-compose -f mega.yml down

In the command prompt, run the following command:

bash ha_prereq_setup.sh <VIP>

<VIP> is the virtual IP address of the Routing Core Server.
To restart the Routing Core Server nodes, run the following command:

docker-compose -f mega.yml up -d

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