OpenSIPS heartbeat is missing between the nodes

Last Updated : Dec 16, 2021 |

Condition

An OpenSIPS heartbeat signal is missing between the Routing Core Server nodes.

Cause

The OpenSIPS services are inactive.

Solution

Procedure

  1. Access the active Routing Core Server.
  2. To access the OpenSIPS container, run the following command:

    docker exec -it opensips bash

  3. In the command prompt, run the following command:

    service opensips status

    The command output displays the status of the OpenSIPS service.

  4. To restart the OpenSIPS services, run the following command:

    service opensips restart

Related information
Accessing a contact center server from the Configuration Server using SSH