Viewing vector details

Last Updated : Dec 28, 2021 |

About this task

View the list of all the configured call center vectors with their status details. You can view the vector number, name, number of total steps, and number of queue-to steps.

You can also run maintenance commands on the Configuration Server console.

Procedure

  1. On the Configuration Server web portal, log in to the Maintenance Shell console.
  2. Do one of the following:
    • To view information on all configured vectors, run the mtc list vectors command.

      The Maintenance Shell displays the list of all vectors configured on the Configuration Server with the vector status details.

    • To view details for specific vectors, run the mtc list vectors <vector ID> command.

      The Maintenance Shell displays the status details for the specified vectors.