Viewing the service health details

Last Updated : Dec 16, 2021 |

About this task

View the health status details for all services on the contact center server. You can view the following details:

  • Service name

  • Service uptime

  • Service health status

  • Watchdog health status

  • Timeout

  • The time and date of the last heartbeat signal check

  • The CPU and memory usage

You can also run maintenance commands on the Configuration Server console.

Procedure

  1. On the Configuration Server web portal, log in to the Maintenance Shell console.
  2. Run the mtc status health <server ID> command.

    The Maintenance Shell displays the list of all services that run on the specified server with their status and health details.