To migrate data from external AE Services to the internal server, connect the AE Services server from your previous contact center to the Routing Core Server. For more information about configuring external AE Services, see Administering Avaya Aura® Application Enablement Services.
Before you begin
Disable the active switch connection on the external AE Services management console. For more information about disabling switch connections, see the maintenance section in Administering Avaya Aura® Application Enablement Services.
Procedure
On the external AE Services management console, go to Communication Manager Interface > Switch Connections.
On the Switch Connections page, select the current Communication Manager connection and click Delete Connection.
On the Delete Switch Connection page, click Delete.
On the Switch Connections page, type the Routing Core Server name and click Add Connection.
On the Connection Details page, in Switch Password, type the connection password.
The password must contain from 12 to 16 alphanumeric characters.
In Confirm Switch Password, retype the connection password.
Optional Configure the remaining connection parameters.
Click Apply.
On the Switch Connections page, select the new switch connection and click Edit PE/CLAN IPs.
On the Edit Processor Ethernet IP page, type the IP address of the Routing Core Server and click Add/Edit Name or IP.
Go to Networking > Ports.
On the Ports page, enable the required ports and specify the port numbers.
Click Apply Changes.
Go to Networking > TCP/TLS Settings.
On the TCP/TLS Settings page, select the required TLS protocol version and TCP retransmission count value.
