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You must verify the endpoint migration from your previous contact center:
No.
Task
Reference
1
Log in to the migrated endpoints with the endpoint credentials.
See Logging in to Avaya J100 Series IP Phones and Avaya 9600 Series IP Deskphones
See Logging in to Avaya Agent for Desktop
2
Verify endpoint registration to Avaya Contact Center – Extended Capacity.
See Verifying endpoint registration
3
Verify button assignment.
See Verifying button assignment
4
Test calls between the migrated endpoints.
See Testing calls between endpoints
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