Creating users in Avaya Cloud Office

Last Updated : Aug 01, 2025 |

Procedure

  1. Log in to RingCentral System Configuration Portal.
  2. Click Login to SW as customer.
  3. On Avaya Cloud Office, in the Home tab, click Users > Add User.
  4. In the Add Users dialog box, choose the user type and click Select.
  5. Enter the values for the Email, First Name, and Last Name fields.

    Avaya Cloud Office automatically populates values for the Ext., Phone, and Number fields.

  6. Click Next.
  7. In the Setup options field, select one of the following options:

    • Send invite

    • Schedule invite

    • Activate by assigning credentials

    • Activate later

  8. Click Submit.
  9. Read the acknowledgment, select the check box, and click Next.
  10. Check and confirm the details and click Done.
  11. In the Enable SMS for the number dialog box, click Assign Now or Assign Later as appropriate.