Status Indicators

Last Updated : May 10, 2023 |

The IP Office status indicators are shown after your extension number on the display. There may be more than one indicator shown. The possible status indicators are:

Indicator

Description

B

Barred

A B is shown on your phone's display when the system administrator has set you to outgoing call barred status. You will only be able to make internal calls while this is applied.

D

Diverting (Forwarding) Calls

A D is shown after your extension name on the phone's idle display when you have forward unconditional enabled.

G

Group Member (In Group)

A G is shown after your extension name on the phone's idle display when have been configured as a member of a hunt group and your membership is enabled. While this is the case, you may receive calls targeted to the hunt group.

H

Held Call

An H is shown after your extension name to indicate that you have a held call or calls on the IP Office system.

N

No Calls (Do Not Disturb)

An N is shown after your extension name when you have do not disturb enabled.

O

Out of Service

An O is shown on your phone's display when any of the groups of which you are enabled as a member is set to night service mode. In that mode calls to that group are diverted to its fallback if set or otherwise to voicemail if available.

P

Parked Call

A P is shown after your extension name to indicate that you have a park call or calls.

T

Twinned

A T is shown after your extension name on the phone's idle display if it is internally twinned with your deskphone. Calls to you will alert on both phones and can be answered by you at either phone.

R

Resilience

An R is shown after your extension name on the phone's idle display your phone is working in resilience mode. This is used when there may have been a problem with the telephone system to which your phone was registered and another IP Office system is currently providing support for your phone. In this mode, some features may not be available and calls may be routed differently.

S

System Alarm

If you are configured as a system administrator, an S in the phone's display indicates a system alarm. This is for information only, you are not expected to fix the alarm, just report it.