Filtering by Date and Time

Last Updated : Sep 08, 2021 |

You can filter the displayed calls list based on the time and date of calls. All calls, where some part of the call is within the specified period, are included. That applies even if the call started or ended outside the specified period.

Procedure

  1. Click the Toggle Filters icon.
  2. Using the radio buttons on the left, select the time range for calls to include in the displayed calls list. Your selection is applied immediately.

    • Today - Only include calls from the current day.

    • This Week - Only include calls in the current week, starting from Monday.

    • 30 days - Only include calls from the last 30 days, including the current day.

    • From - to - Specify the date and time range for calls in the displayed calls list. You can set both to be the same to show calls that were in progress at a specific moment.

  3. To apply the filter, click Filter Records.
  4. To remove the filter and clear the filter settings, click the Toggle Filters icon.
Related information
Changing the Report Filters