Call tagging displays a text message to provide additional information about the call on a user's phone or soft client when a call is presented to it.
Users tag calls when transferring calls from Soft Console to provide caller information they are not able to announce the call.
Users can add a tag to a call automatically using CTI and
Voicemail Pro based on the incoming call route.
Note:
On some phones, displaying the tag may mean that it is not possible to display the usual call source and target information.
