Note that there are separate sets of strings for 1600 Series and 9600/J100 Series phones.
Procedure
Download the phonelanguage_NNN.xml file or files that you want to edit or to use as a template for additional languages.
To change the strings for the system's default locale: This affects the IP Office phone strings for all users set with either no specific locale or set to the system's default locale.
Create a copy of this base file you want to use as a template and name it just phonelanguage_xml.
Edit the strings in the file as required.
Change the 3-character language codes shown for locale, baselocale and phonelocale to match the system's locale.
To change the strings for another locale: This will affect the IP Office phone strings for all users set to that specific locale.
Either edit the existing xml file for that language or create a new file by copying one of the existing phonelanguage_NNN.xml files and changing the language code in the file name.
Edit the strings in the file as required.
Change the 3-character language codes shown for locale, baselocale and phonelocale to match the user locale.
Set the locale in the file to the user locale in the system that you will use for users set to this language.
Upload the editing XML files to the system's /system/primary folder.