Routing Internal Callers to a Meet-Me Conference

Last Updated : May 27, 2021 |

Internal users can join personal meet–me and system conferences using short codes or a programmable button.

Using Short Codes

The Conference Meet Me short code feature can be used to create short codes that put the user into a meet me conference.

The default short code for this is *66*N# where N is the conference ID of the conference required.

  • Internal users can also use the short codes to transfer callers into a conference.

  • The same short codes can also be used by external callers to join the conference by setting the short code as the destination in features such as an auto-attendant transfer.

  • For personal meet-me conferences, the short code can also specify a music source to use rather than tones if the conference owner has not already joined. System meet-me conferences use the conference’s own separate Hold Music setting.

Using a Programmable Button

The Conference Meet Me button feature can be used to create a programmable button to join a personal meet–me or system conferences. The button can also be used to transfer other caller’s into a conference.

  • If the button is configured with a specific conference ID, the button also shows the status of the conference.

  • If the button is configured without a conference ID, when pressed the user is prompted to enter the required conference ID.

This option is not supported on J139 and non-Avaya phones.