Conference Types

Last Updated : May 03, 2022 |

The system supports conferences consisting of multiple internal and external parties.

Conference Type

Description

Ad-Hoc Conferences

An ad-hoc conference is one created by the system on the fly. For example, when a user with two calls in progress conferences those calls using their phone. For ad-hoc conferences, all internal users are treated as moderators.

See Ad-Hoc Conferencing.

Meet–Me Conferences

A meet-me conference is one started using a specific fixed conference ID number. This allows the use of various features to route and place calls into specific meet-me conferences.

Personal Meet-Me Conference

Each user's own extension number is treated as their personal meet-me conference number. That user is the conference’s only moderator. Other participants can join a personal meet-me conference at any time, however the audio conference only starts when the owner also joins. If the user’s optional conference PIN has been configured, the system prompts other callers for the PIN when they try to access the personal meet-me conference.

See Personal Meet-Me Conferences.

System Meet-Me Conferences

System meet-me conferences are configured by system administrators. Each system conference has a fixed conference ID and appears in the list of available destinations for auto-attendant actions, DDI numbers, incoming call routes, etc. Each system conference can be configured with multiple moderators, separate PINs for moderators and other participants, etc.

See System Conferences.