Extn Login

Last Updated : Feb 10, 2025 |

Extn Login allows a user who has been configured with a Login Code (User | Telephony | Supervisor Settings) to take over ownership of any extension. That user's extension number becomes the extension number of the extension while they are logged. This is also known as ‘hot desking’.

  • Hot desking is not supported for H175 and J129 telephones.

  • When used, the user will be prompted to enter their extension number and then their log in code. Login codes of up to 15 digits are supported with Extn Login buttons. Login codes of up to 31 digits are supported with Extn Login short codes.

  • When a user logs in, as many of their user settings as possible are applied to the extension. The range of settings applied depends on the phone type and on the system configuration.

  • By default, on 1400, 1600, 9400, 9500, 9600, and J100 Series phones, the user's call log and personal directory are accessible while they are logged in. This also applied to M-Series and T-Series telephones.

  • On other types of phone, those items such as call logs and speed dials are typically stored locally by the phone and will not change when users log in and log out.

  • If the user logging in was already logged in or associated with another phone, they will be automatically logged out that phone.

Details

  • Telephone Number: Extension Number*Login Code. If just a single number is dialed containing no * separator, the system assumes that the extension number to use is the physical extension's Base Extension number and that the number dialed is the log in code.

  • Default Short Code: *35*N#

  • Programmable Button Control: Login

  • See also: Extn Logout.

  • Release: 1.0+.

Example: Individual Hot Desking

Based on the above sample short code, Paul (extension 204) can go to another phone (even if it is already logged in by another user) and log in as extension 204 by simply dialing 299. Once Paul has logged into this phone, extension 204 is logged out at Paul's original phone. For Paul to make use of this short code, his log in code must match that configured in the above short code. When Paul logs out of the phone he has "borrowed", his original extension will automatically be logged back in.

  • Short Code: 299

  • Telephone Number: 204*1234

  • Feature: Extnlogin

Example: Log In

The default short code for logging into a phone is configured as shown below. N represents the users extension number followed by a * and then their log in code, for example *35*401*123#.

  • Short Code: *35*N#

  • Telephone: N

  • Feature: ExtnLogin