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Default System Short Code List
Most control units are available in A-Law and U-Law models. Typically U-Law models are supplied to North American locales, A-Law models are supplied to the rest of the world. In addition to the using different default companding for digital lines and phone, A-Law and U-Law models support different default short codes. The following table lists the default system short codes present in a system's configuration.
Standard Mode
Short Code |
Telephone Number |
Feature |
A-Law |
U-Law |
|---|---|---|---|---|
*00 |
Blank |
Cancel All Forwarding |
|
|
*01 |
Blank |
Forward Unconditional On |
|
|
*02 |
Blank |
Forward Unconditional Off |
|
|
*03 |
Blank |
Forward On Busy On |
|
|
*04 |
Blank |
Forward On Busy Off |
|
|
*05 |
Blank |
Forward On No Answer On |
|
|
*06 |
Blank |
Forward On No Answer Off |
|
|
*07*N# |
N |
Forward Number |
|
|
*08 |
Blank |
Do Not Disturb On |
|
|
*09 |
Blank |
Do Not Disturb Off |
|
|
*10*N# |
N |
Do Not Disturb Exception Add |
|
|
*11*N# |
N |
Do Not Disturb Exception Del |
|
|
*12*N# |
N |
Follow Me Here |
|
|
*13*N# |
N |
Follow Me Here Cancel |
|
|
*14*N# |
N |
Follow Me To |
|
|
*15 |
Blank |
Call Waiting On |
|
|
*16 |
Blank |
Call Waiting Off |
|
|
*17 |
?U |
Voicemail Collect |
|
|
*18 |
Blank |
Voicemail On |
|
|
*19 |
Blank |
Voicemail Off |
|
|
*20*N# |
N |
Set Hunt Group Night Service |
|
|
*21*N# |
N |
Clear Hunt Group Night Service |
|
|
*22*N# |
N |
Suspend Call |
|
|
*23*N# |
N |
Resume Call |
|
|
*24*N# |
N |
Hold Call |
|
|
*25*N# |
N |
Retrieve Call |
|
|
*26 |
Clear CW |
|
|
|
*27*N# |
N |
Hold CW |
|
|
*28*N# |
N |
Suspend CW |
|
|
*29 |
Blank |
Toggle Calls |
|
|
*30 |
Blank |
Call Pickup Any |
|
|
*31 |
Blank |
Call Pickup Group |
|
|
*32*N# |
N |
Call Pickup Extn |
|
|
*33*N# |
N |
Call Queue |
|
|
*34N; |
N |
Hold Music |
|
|
*35*N# |
N |
Extn Login |
|
|
*36 |
Blank |
Extn Logout |
|
|
*37*N# |
N |
Call Park |
|
|
*38*N# |
N |
Unpark Call |
|
|
*39 |
1 |
Relay On |
|
|
*40 |
1 |
Relay Off |
|
|
*41 |
1 |
Relay Pulse |
|
|
*42 |
2 |
Relay On |
|
|
*43 |
2 |
Relay Off |
|
|
*44 |
2 |
Relay Pulse |
|
|
*45*N# |
N |
Acquire Call |
|
|
*46 |
Blank |
Acquire Call |
|
|
*47 |
Blank |
Conference Add |
|
|
*48 |
Blank |
Voicemail Ringback On |
|
|
*49 |
Blank |
Voicemail Ringback Off |
|
|
*50 |
Blank |
Forward Huntgroup On |
|
|
*51 |
Blank |
Forward Huntgroup Off |
|
|
*52 |
Blank |
Cancel or Deny |
|
|
*53*N# |
N |
Call Pickup Members |
|
|
*55 |
Blank |
Stamp Log |
|
|
*57*N# |
N |
Forward On Busy Number |
|
|
*70 |
Blank |
Call Waiting Suspend |
|
|
*70*N# |
N |
Dial Physical Extn by Number |
|
|
*71*N# |
N |
Dial Physical Extn by Id |
|
|
*9000* |
"MAINTENANCE" |
Relay On |
|
|
*91N; |
N".1" |
Record Message |
|
|
*92N; |
N".2" |
Record Message |
|
|
*99; |
"edit_messages" |
Voicemail Collect |
|
|
9N |
N |
Dial |
|
|
? |
. |
Dial |
|
|
Server Edition
Short Code |
Telephone Number |
Feature |
A-Law |
U-Law |
|---|---|---|---|---|
*00 |
Blank |
Cancel All Forwarding |
|
|
*01 |
Blank |
Forward Unconditional On |
|
|
*02 |
Blank |
Forward Unconditional Off |
|
|
*03 |
Blank |
Forward On Busy On |
|
|
*04 |
Blank |
Forward On Busy Off |
|
|
*05 |
Blank |
Forward On No Answer On |
|
|
*06 |
Blank |
Forward On No Answer Off |
|
|
*07*N# |
N |
Forward Number |
|
|
*08 |
Blank |
Do Not Disturb On |
|
|
*09 |
Blank |
Do Not Disturb Off |
|
|
*10*N# |
N |
Do Not Disturb Exception Add |
|
|
*11*N# |
N |
Do Not Disturb Exception Del |
|
|
*12*N# |
N |
Follow Me Here |
|
|
*13*N# |
N |
Follow Me Here Cancel |
|
|
*14*N# |
N |
Follow Me To |
|
|
*17 |
?U |
Voicemail Collect |
|
|
*18 |
Blank |
Voicemail On |
|
|
*19 |
Blank |
Voicemail Off |
|
|
*20*N# |
N |
Set Hunt Group Night Service |
|
|
*21*N# |
N |
Clear Hunt Group Night Service |
|
|
*29 |
Blank |
Toggle Calls |
|
|
*30 |
Blank |
Call Pickup Any |
|
|
*31 |
Blank |
Call Pickup Group |
|
|
*32*N# |
N |
Call Pickup Extn |
|
|
*33*N# |
N |
Call Queue |
|
|
*34N; |
N |
Hold Music |
|
|
*35*N# |
N |
Extn Login |
|
|
*36 |
Blank |
Extn Logout |
|
|
*37*N# |
N |
Call Park |
|
|
*38*N# |
N |
Unpark Call |
|
|
*44 |
2 |
Relay Pulse |
|
|
*45*N# |
N |
Acquire Call |
|
|
*46 |
Blank |
Acquire Call |
|
|
*47 |
Blank |
Conference Add |
|
|
*48 |
Blank |
Voicemail Ringback On |
|
|
*49 |
Blank |
Voicemail Ringback Off |
|
|
*50 |
Blank |
Forward Huntgroup On |
|
|
*51 |
Blank |
Forward Huntgroup Off |
|
|
*52 |
Blank |
Cancel or Deny |
|
|
*53*N# |
N |
Call Pickup Members |
|
|
*55 |
Blank |
Stamp Log |
|
|
*57*N# |
N |
Forward On Busy Number |
|
|
*66*N# |
N |
Conference Meet Me |
|
|
*70 |
Blank |
Call Waiting Suspend |
|
|
*70*N# |
N |
Dial Physical Extn by Number |
|
|
*71*N# |
N |
Dial Physical Extn by Id |
|
|
*99; |
"edit_messages" |
Voicemail Collect |
|
|
9N |
N |
Dial |
|
|
? |
. |
Dial |
|
|
Embedded Voicemail
The following additional short codes are automatically added when an auto-attendant is cadded to the configuration.
Short Code |
Telephone Number |
Feature: Auto Attendant |
|---|---|---|
*81XX |
"AA:"N".1" |
These short codes correspond to the morning, afternoon, evening and menu actions prompts respectively. When dialed, the value XX is replaced with the auto-attendant number. |
*82XX |
"AA:"N".2" |
|
*83XX |
"AA:"N".3" |
|
*84XX |
"AA:"N".4" |
|
*87XX |
"AA:"N".7" |
This short code is used on systems using a Voicemail Pro auto-attendant to record the no match prompt. |
*800XX |
"AA:"N".00 |
These short codes are used to record prompts for Park and Page actions. Each short code corresponds to the different key to which the action might be assigned, from 0 to 9, * and # respectively. When dialed, the value XX is replaced with the auto-attendant number. |
*801XX |
"AA:"N".01 |
|
*802XX |
"AA:"N".02 |
|
*803XX |
"AA:"N".03 |
|
*804XX |
"AA:"N".04 |
|
*805XX |
"AA:"N".05 |
|
*806XX |
"AA:"N".06 |
|
*807XX |
"AA:"N".07 |
|
*808XX |
"AA:"N".08 |
|
*809XX |
"AA:"N".09 |
|
*850XX |
"AA:"N".10 |
|
*851XX |
"AA:"N".11 |
General
For U-Law systems, a 9N is a default short code on the Primary Server while a ? short code is a default on all other servers.
Additional short codes of the form *DSSN, *SDN, *SKN, these are used by the system for internal functions and should not be removed or altered. Short codes *#N and **N may also visible, these are used for ISDN functions in Scandinavian locales.
The default *34 short code for music on hold has changed to *34N;.