SMDR Example: Call Transferred to Voicemail

Last Updated : Jan 13, 2023 |

In this example, the Continuation field being 1 in the first record tells us that it was not the end of the call. The matching Call ID identifies the second record as part of the same call. The change in Party 1 details between the two records show that the call was transferred to voicemail.

2014/06/28 09:30:57,00:00:13,7,01707392200,I,299999,299999,,0,1000014160,1,E4750,John Smith,T9002,LINE 1.2,11,0,...
2014/06/28 09:30:57,00:00:21,0,01707392200,I,299999,299999,,0,1000014160,0,V9502,VM Channel 2,T9002,LINE 1.2,0,0,...