In this example, a user conferences 2 calls. This creates 5 SMDR records; 2 initial 2–party calls and then 3 calls connected to a system’s conference.

First 2101 has made a call and put it on hold (record 2), then made another call and put it on hold (record 1) and then dialled the default short code *47 to conference their held calls (record 3). The records for the first two calls have the Continuation field set as 1 indicating that the calls continued in further records.

Record 3 shows 2101 making a new call in which they dial *47, which places them and their held calls into a conference. This is shown by the Party 2 Device and Party 2 Name details as being a conference (100) and the conference channel used for each.

2014/07/09 17:55,00:00:03,3,2101,O,8262623#,8262623#,,0,1000024,1,E2101,Extn2101,T9002,Line 2.1,8,0,...

2014/07/09 17:54,00:00:29,7,2101,O,2121,2121,,1,1000023,1,E2101,Extn2101,E2121,Extn2121,23,0,...

2014/07/09 17:55,00:00:46,0,2101,O,*47,*47,,1,1000026,0,E2101,Extn2101,V11001,CO Channel 100.1,0,0,...

2014/07/09 17:54,00:00:49,0,,O,71234567890,71234567890,,1,1000023,0,E2121,Extn2121,V11003,CO Channel 100.3,0,0,...

2014/07/09 17:55,00:00:49,0,,O,8262623#,8262623#,,0,1000024,0,V11002,CO Channel 100.2,T9002,Line 2.1,0,0,...