These settings are used to control manual and automatic recording of user's calls.

• Call recording requires Voicemail Pro to be installed and running. Call recording also requires available conference resources similar to a 3-way conference.

• Call recording starts when the call is answered.

• Call recording is paused when the call is parked or held. It restarts when the call is unparked or taken off hold. This does not apply to SIP terminals.

• Calls to and from IP devices, including those using Direct media, can be recorded.

• Recording continues for the duration of the call or up to the maximum recording time configured on the voicemail server.

• Recording is stopped when the call ends or if:

  • User call recording stops if the call is transferred to another user.

  • Account code call recording stops if the call is transferred to another user.

  • Hunt group call recording stops if the call is transferred to another user who is not a member of the hunt group.

These settings are mergeable. Changes to these settings do not require a reboot of the system.