Licensing configuration warnings and alarms

Last Updated : Aug 04, 2016 |

License Configuration Error mode

  • IP Office goes into the License Configuration Error mode when you change the IP Office License Source from Local to WebLM and it is under-licensed or over-configured.

    In this mode, IP Office is unlicensed and unusable. This mode is a transition error state and not supported as a steady state. Try to avoid entering into this mode and, if it happens, fix the errors immediately.

  • Installed systems with traditional licensing may be under-licensed or over-configured. If they are upgraded to version 10.0 and migrated using WebLM licensing without acquiring the additional needed licenses or removing the over-configuration, then the installed systems goes into the License Configuration Error mode after migration.

    To help avoid this problem, warnings are given by the IP Office Manager License Migration Tool. If IP Office has over-configuration relative to its existing old licenses, the License Migration Tool displays a warning and also includes detailed warning information in the License Migration information file.

  • If IP Office is in the License Configuration Error mode, Systems Status Application (SSA) alarms page shows alarms indicating the cause of the problem.

    If you encounter this mode, review the SSA alarm errors and resolve them by acquiring the missing required licenses or by modifying the IP Office configuration so as to not require these licenses.

Other warnings

When the administrator sets the License Source to WebLM, IP Office Manager and IP Office Web Manager display a warning advising the administrator to check and verify that sufficient licenses are available on the WebLM server.