Media Manager licenses

Last Updated : Apr 17, 2024 |

Media Manager is used for storage and access to call recordings separately from using standard voicemail mailboxes. It requires the IP Office system to support Voicemail Pro. Voicemail Pro does the call recording and then transfers the recorded file and call information to Media Manager.

Important:
  • An unlicensed Media Manager will operate for a 30-day trial from the time of a first recording. However, access to the recording is lost if the application is not licensed before the end of the trial period.

Table 1: Licenses for non-IP Office Select systems

Order code

License

Description

393296

IPO R10+ MEDIA MGR LIC

Support Media Manager.

434161

IPO R12 CONREC TO MEDMGR UPG LIC

Support Media Manager on a system previously licensed for Contact Recorder.

Table 2: Licenses for IP Office Select systems

Order code

License

Description

393297

IPO-SL R10+ MEDIA MGR LIC

Support Media Manager.

434182

IPO-SL R12 CONREC TO MEDMGR UPGLIC

Support Media Manager on a system previously licensed for Contact Recorder.

394195

IPO R10+ MEDIA MGR-SL UPLT LIC

Uplift a Server Edition Media Manager license.

  • R10+ licenses can be used with R10.0 and higher systems. Other licenses are R12.0 specific licenses.