Configuring an analog extension number for fax use

Last Updated : Oct 19, 2020 |

About this task

If the computer that is being used as the fax server uses an analog fax card, it must be connected to an IP Office analog extension (POT) port. You are then ready to configure the analog extension for fax use.

Tip:

If the fax board can support multiple lines, you can configure them as a group. The group number can then be used as the fax destination instead of an individual extension number.

Procedure

  1. In IP Office Manager, display the extension details for the extension that you are using for the fax.
  2. View the Extn tab.
  3. In the Caller Display Type field, select DTMFF.
  4. View the Analogue tab.
  5. Set up the incoming DDI routing of calls to specific users as required.
  6. The next step is to set the Voicemail Pro system fax number. See Setting the voicemail pro system fax number.