Flag the current call has been answered by Voice Mail

If not selected, the number of calls and the number of times trigger values are incremented by calls that complete the action and are routed to a further action.

If selected, the number of calls and the number of times triggered values are incremented by the number of calls that reach the action.

Request to call back the current user

This field is not used.

Send reporting information

If selected, information can be associated with the call. That information is used by the reports that are run.

Group Name

Sets the label for reporting.

Topic

This field is not used.

Annotation

This field is not used.

Consent Directive

When selected, the value set in the adjacent drop-down is included in the call details used output by the IP Office system SMDR and other CTI interfaces. For details of the SMDR output, refer to the Administering Avaya IP Office™ Platform with Manager manual.