Import or export data

Last Updated : Nov 09, 2020 |

Use the Import or Export Data wizard to migrate Voicemail Pro configuration data from one system to another. You can select from one of the following file formats depending on the configuration items that you want to migrate:

  • .mdb: To migrate the entire call flow database from one Voicemail Pro system to another. You can use a .mdb file to migrate the database when upgrading your Voicemail Pro system to a later release. A .mdb file includes the following items:

    • Modules

    • Conditions

    • Campaigns

  • .tar.gz: To migrate the entire configurations settings from one Voicemail Pro system to another. The option to migrate the entire configurations settings gives you the flexibility to develop and test call flows, prompts, and settings on one system before migrating them to another and is helpful in call flow management on single or multiple remote Voicemail Pro systems. A .tar.gz file includes the following items

    • Call flow database that includes modules, conditions, and campaigns

    • Prompts

    • Voicemail Pro system settings

Note:

The option to migrate the entire configuration settings is available only if you launch Voicemail Pro Client from Avaya IP Office Web Manager running on an IP Office Server Edition server that is deployed as an Application Server.

  • .mod: To migrate only modules from one Voicemail Prosystem to another.

  • .con: To migrate only conditions from one Voicemail Pro system to another.