Importing Data Voicemail Pro

Last Updated : Nov 09, 2020 |

Before you begin

  • The contents of an imported .mdb file overwrite the contents of the existing database. A copy of the existing database is saved in the folder DB Backup for a backup.

  • The modules in an imported .mod file overwrite any existing modules with the matching module names.

  • The conditions in an imported .con file overwrite any existing conditions with the matching condition names.

  • Unless you use a .tar.gz file to migrate the entire configurations settings, migrate the prompts as separate items or re-record them.

Procedure

  1. On the File menu, click Import or Export.

    The Import or export Data dialog box is displayed.

  2. Select Import Data and click Next.
  3. Enter the path and name of the file that you want to import. Alternatively, click the button to browse to the file, and click Open.

    Use a .mdb file for the entire call flow database, a .mod file for modules only, a .con file for conditions only, and a .tar.gz for the entire configuration settings including the prompts.

  4. Click Next.
  5. If you are importing a .con or a .mod file type, then in the displayed list, select the items that you want to import and click Next.
  6. Click Finish and then Close.
  7. Click Save & Make Live before you close the Voicemail Pro Client to apply the imported data.