Week planner introduction

Last Updated : Nov 09, 2020 |

The call flow designed and stored on the Central Voicemail Pro contains a Week Planner Condition set for a particular time. The Week Planner element is used to set which time periods during a normal week return 'true'. It consists of an entry for each day of the week and a start and end time for the 'true' period on each day. The Week Planner Condition is checked based on the time zone in which you are located and not based on the time where the centralized Voicemail Pro is located.

For example, you on IPO1 where the time is 2 PM (UTC +2.00) call another user located in a different time zone where the time is 2.30 AM (UTC -9.30). If the Week Planner condition of user2 has been set to 2.30 AM (UTC -9.30) and call flow is on a centralized voicemail server where the time is 5.30 PM (UTC +5.30), the call flow condition is based on the time zone of user2 and not that of the voicemail server where the system stores the call flow.

  • Multiple Day Logic: By default a logical OR X|| is applied to this condition element. The element returns true if any of the selected days is true. If a logical AND X= is used and more than one day is selected, the element does not return true.