Assigning a campaign to a programmable button

Last Updated : Oct 14, 2020 |

About this task

In IP Office Manager, receive the IP Office configuration.
Open the required User form.
Select the Button Programming tab.
Select a free button
Right-click in the Action field.
Select Emulation > Call Park.
Right-click in the Action Data field. Enter the campaign's park slot number.
Save the configuration back to the IP Office and reboot.

The programmable button on the user's telephone will be flashing red when there are new messages in the campaigns park slot.
Press the button to display the campaign name and number of messages.
Press the button again to start processing those messages.

The UnPark Call function can also be used to collect the calls, but this method does not provide any visual feedback when messages are present.

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