Creating a new campaign

Last Updated : Oct 14, 2020 |

Procedure

  1. Press F7 or click Campaign Editor.
  2. Select Create a new Campaign and click Next.
  3. The Customer Prompts window is displayed.

    • Click . The Please Edit the Campaign action window opens. Each campaign can include up to 21 questions.

    • Click OK when you have entered the customer prompts.

    • Adjust the prompts as required.

      • Edit action: Edit the currently highlighted campaign action.

      • Delete action: Delete the currently highlighted campaign action.

      • Move action: Move the position of an action in the sequence of campaign actions.

    • Click Next.

  4. The Customer Menu window is displayed.

    • Select which options are available after the prompt is played.

    • Click Next.

  5. The Campaign Identification window is displayed.

    • Enter the details on identifying the campaign.

    • Click Next.

  6. Click Finish to create the campaign.
Related information
Manage campaigns