Changing the language of custom prompts

Last Updated : Dec 11, 2020 |

About this task

Instead of using multiple return points from a Language Select module (one for each language) and linking to separate Get Mail actions (each with an Entry Prompts in the required) language, you can use a single Get Mail action.

Procedure

  1. Through the Get Mail action's properties, record an Entry Prompts for US English users and save it as enu\custom\getmail.wav.
  2. Record a similar prompt for French Canadian users and Latin Spanish users. Use the same file name each time and save each file in a different language folder.
  3. Delete all except one of the entry prompt entries. That this does not delete any of the recorded prompts.
  4. For the remaining entries, change the file path by inserting $LOC in place of the language folder name, for example $LOC\custom\getmail.wav.
Related information
Change Language