The Database Open Action is used to link to the bookshop database.

The specific tab of the action contains the location of the database. Click the browse button to view the Data Link Properties dialog. The details entered into these screens will depend upon the type of database used. If the database is available the callers move through the call flow to a menu action that will capture the ISBN number entered.

• The voicemail server uses MD5 authentication. Other methods of authentication such as SCRAM are not supported.