Adding a record name module

Last Updated : Jul 15, 2021 |

About this task

Using this module, users can record/re-record their mailbox name. This, or a similar module, is required if Voicemail Prois using IP Officemailbox mode. However, it is still useful if the Voicemail Pro is using Intuity mailbox mode, as it gives quick access to users to re-record their names.

Procedure

  1. InVoicemail Pro, a new module called Record Name was added.
  2. A Record Name action was added.
  3. In the General tab of the Record Name action's properties we set the PIN as $. The $ means that caller's must enter their voicemail code in order to use the action.
  4. The Specific was left set to the Caller's Mailbox.
  5. The module was saved and made live.

Next Steps

To add a Shortcode:

  1. In IP Office Manager, a new system short code was added. In this example, we chose *74 and then entered the details as shown in the table.

    Field

    Contains...

    Code

    *74

    Feature

    Voicemail Collect

    Telephone Number

    "Record Name"

    Line Group Id

    0

    Locale

    [Leave blank]

    Force Account Code

    [Leave blank]

  2. After merging this back into the IP Office, users can dial *74 at their extension to record their mailbox name.

Related information
Dial by Name