Creating the call flow example for mobile twinning

Last Updated : Dec 11, 2020 |

About this task

This example creates a Voicemail Promodule that a user can use to turn Mobile Twinning on or off. They can also set their mobile number. The example sets the mobile twinning for extension 203.

Procedure

  1. Create a new module called Mobile Twinning.
  2. Add a menu action with the menu options 1,2 and 3. Add a prompt to tell the caller the options available.
  3. The option to turn mobile twinning on needs to be added.

    • Click the Basic Actions icon and select Generic.

    • Change the token name to Enable Mobile Twinning.

    • Click the Specific tab.

    • Enter the command CFG:Set 203 twinning_type Mobile.

    • Click OK.

  4. The option to turn mobile twinning off needs to be added.

    • Click the Basic Actions icon and select Generic.

    • Change the token name to Disable Mobile Twinning.

    • Click the Specific tab.

    • Enter the command CFG:Set 203 twinning_type Internal.

    • Click OK.

  5. The ability to enter the mobile number needs to be added.

    • Click the Telephony Actions icon and select Alphanumeric Collection.

    • Change the token name to Collect New Mobile Twinning No.

    • Record an Entry Prompt to tell the user to enter their mobile twinning number.

    • Click OK.

  6. An action needs to be added to set the mobile number.

    • Click the Basic Actions icon and select Generic.

    • Change the token name to Set Mobile No.

    • Click the Specific tab.

    • Enter the command CFG:Set 203 mobile_twinning_number_$KEY.

    • Click OK.

  7. The actions need to be connected and then the changes need to be made permanent.
Related information
Mobile twinning