A short code was needed that could be used to route callers to the SelfSelect module.
Procedure
Start IP Office Managerand receive the configuration.
A new system short code was added so that it would be available to all callers. The short code *80 was set up as shown in the table.
Field
Contains...
Code
*80
Feature
Voicemail Collect
Telephone Number
"#SelfSelect"
Line Group Id
0
The entry “#SelfSelect” indicates the name of the Voicemail start point for the call, in this case the VoicemailProSelfSelect module.
For a module start point, the # is optional. Using it provides a short period of ringing before the module actions start. This is useful if manually transferring a caller as otherwise they may miss the start of the module's entry prompts.
The new configuration was merged.
At any extension the routing can be tested by dialing *80. We can then wait to be transferred to reception or dial the extension or group that we want.
