Using Short Codes to Access Voicemail

Last Updated : Oct 19, 2020 |

The short code Voicemail Collect feature can be used to route callers to voicemail. The voicemail service they receive is set by the telephone number field which should be enclosed in quote marks. See Voicemail telephone numbers.

The examples use *80 but any available short code could be used.

Example 1: Access to the Mailbox Main

The following short code will access the mailbox for Main. The ? indicates that it is to collect messages. A # is used to indicate leave a message in the mailbox.

Field

Setting

Code

*80

Feature

Voicemail Collect

Telephone Number

"?Main"

Line Group ID

0

Example 2: Access a Voicemail Pro Module

If a Voicemail Pro module has been created and called TimeCheck, the following short code could be used to access it.

Field

Setting

Code

*80

Feature

Voicemail Collect

Telephone Number

"TimeCheck"

Line Group ID

0

The Voicemail Node short code feature can also be used to access short code start points. It uses the short code start point name as the telephone number without surrounding brackets.

Related information
Routing calls to voicemail