Another method for accessing voicemail is the VM: option, where VM: is followed by the name of the mailbox or Voicemail Pro start point required. This can be used in the telephone number field of IP Office applications such as SoftConsole and Manager.
Example 1: SoftConsole access to the mailbox Main — The user wants single click access to check for messages in the hunt group mail box Main (extension ID 200).
Procedure
Start SoftConsole.
Click one of the BLF panel tabs.
Right-click and select New > Group Member.
Type a Name, for example Messages.
Type a Number, in this case enter VM:?Main or VM:?200 .
Click OK. The operator can now check for messages in that group mailbox with a single click
Example 2: Incoming Call Routing— The VM notation can be used in the Destination field of a Manager Incoming Call Route. You can then route calls that match the Incoming Call Route's criteria to a particular mailbox or Voicemail Pro module.
