You can select TTY prompts from the list of language options when you install Voicemail Pro. When the prompts have been installed, the user settings must be configured so that the IP Office recognizes the TTY device. There are two ways to configure a user so that they can use a TTY device with Voicemail Pro.
The simplest method is to change the user locale in IP Office Manager. This method requires no customization of a user's mailbox. See Changing User Locale or refer to the IP Office Manager help.
An alternative to changing the user locale to TTY is to change the language setting in the Voicemail Procall flows for the user who needs TTY prompts. See Changing the Language Setting for a TTY Device.
