Adding a voicemail collect button

Last Updated : Nov 26, 2020 |

About this task

Users can collect their voice messages from their extensions using a button programmed for voicemail collect. If the extension is a trusted extension, a user will not need to enter the voicemail code.

A button on the user's telephone will display the label VMCol. The extension number or voicemail code do not need to be entered if the extension is a trusted extension.

Procedure

  1. Using IP Office Manager, receive the configuration from the IP Office system.
  2. Click User to display the list of existing users.
  3. Click the required user.
  4. Click the Button Programming tab.
  5. Click the button line that you want to change.
  6. Right-click in the Action field.
  7. Select Advanced  > Voicemail > Voicemail Collect .
  8. Click OK to save the button details for the selected user.
  9. Repeat for any other users.
  10. Click to merge the changes back to the IP Office system.
Related information
User voicemail access