Access to mailboxes from any extension can be given is several ways. Note however that both methods below will only work if either the mailbox has a voicemail code set or the number from which the call is being made is set as a trusted source for that mailbox.
Give a user access from any extension
To enable users to log in to their voicemail from any extension, set up short codes and associate them with the users' extension numbers. For example, if the short code *90 is associated with the user extension 201, the user can dial *90 from any extension and enter the voicemail code to access the voicemail messages.
Open IP Office Manager.
Set up a short code, for example *90.
Field
Contains
Code
*90
Feature
Voicemail Collect
Telephone Number
"?Extn201"
Line Group ID
0
Give all users access from any extension
To give all users access to voicemail from any extension you can use an anonymous short code. When a user dials the short code, from any extension, they will be prompted for the mailbox number required and then the voicemail code of that mailbox.
