Manual call recording

Last Updated : Aug 20, 2021 |

There are several ways to start manually recording a telephone call.

SoftConsole

The SoftConsole operator can manually record all or part of a current telephone call.

  • Press the button on the toolbar. The button acts as a toggle. Press the button again to stop recording.

  • Select Actions > Record Call. This action toggles and so is also used to stop recording.

  • Press F5 to start recording. Press F5 again to stop the recording.

4400 Series

Telephones in the 4400 Series with a Menu key can manually trigger call recording by:

  • Press Menu > Menu > Func > Recor.