Using short codes

Last Updated : Nov 25, 2020 |

About this task

The short code feature "Call Record" can be used to trigger recording of calls into the user's designated mailbox. The example short code (*95) can be set up as a user short code or a system short code. In either case it will trigger recording.

Field

Description

Field

Contains...

Code

*95

Feature

Call Record

Telephone Number

[Leave blank]

Line Group ID

0

To use the short code:

Procedure

  1. During a call, put the caller on hold.
  2. Dial the short code. The call is automatically reconnected and recording begins.