Restoring Backups

Last Updated : Oct 08, 2024 |

About this task

You cannot use the Voicemail Pro client to restore previous backups it has taken. However, the backup files can be copied to the server and then restored using its web control menus.

warning

The restoration process requires the voicemail service to shutdown and restart. This does not occur if any Voicemail Pro client is connected to the service during the restore and leads to an incorrect restoration of files.

Procedure

  1. Connect to Linux server using an SSH File transfer tool.
  2. Copy the backup folder to the /opt/vmpro/Backup/Scheduled/OtherBackups folder on IP Office Application Server.

    • If the backups are saved on a remote FTP host, you can download the backup folder from the remote FTP host using an FTP client application.

    • If you are using a Voicemail Pro server running on Unified Communications Module, you can copy the backup folder to a USB storage.

  3. Using a web browser, login directly to the server's web control menus on port 7071.
  4. Click Settings, and select the General tab.
  5. In the Backup and Restore section, click Restore for the Voicemail service.
  6. Select the backup file that you want to restore.
  7. Click OK.
Related information
Client Backup and Restore