There are two types of administrator accounts that can use the client to access the voicemail server. Which type is used is controlled by the Enable Referred Authentication setting of the server hosting the voicemail service.
Referred Authentication |
Administrator Account Type Used |
Enabled |
IP Office Service User Accounts Access to the voicemail server is controlled using IP Office service user security settings. These are configured and managed through the IP Office security settings. See Editing IP Office security users.
|
Disabled |
Local Server Accounts These accounts stored in the settings of the voicemail server. By default one local account (Administrator) exists. Once connected using that account, you can create additional local accounts. See Local Administrator Accounts.
If a local administrator tries unsuccessfully to log in three consecutive times, the administrator account is locked and cannot be used for an hour. You can release a locked account by changing its Status from Locked to Inactive. If the Administrator account gets locked, the server needs to be restarted. |
