When logged in using an account with full administrator rights, you can view and edit the local server administrator accounts. Note that you cannot change the details of the account used to login though you can still use File > Change Password).
Procedure
In the left hand navigation pane, select Voicemail Pro Administrators. The name, type and status of any existing Voicemail Pro client administrators are displayed in the right hand pane.
Right-click on the right hand pane and select Add.
Enter the details for the new client user:
User Name:Enter a unique name for the administrator account. The name must be at least 6 characters long and must not contain spaces or any of the following characters: \ / : * ? < > | , ;.
Password / Confirm Password: Enter and confirm the password for the account. The password should comply following rules: Minimum Length - 8, Maximum Length - 31. The password must include at least TWO of the following: Uppercase, lowercase, numbers, special character [#, *, etc].
Type: Select the type of account:
Basic / Voicemail Pro Basic: A basic account user can view most of the voicemail settings but can only edit alarms.
Standard / Voicemail Pro Standard: A standard account can perform administration of call flows using the client. A standard administrator can change their own password using File > Change Password but they cannot add, remove or modify other administrator accounts.
Administrator / Voicemail Pro Administrator: An administrator account can administer all settings including other server administrator account settings.
Status: By default new users are created as Inactive. Their status changes to Active when they connect to a voicemail server.
Click OK.
Click Save & Make Live to save the changes. The user created can now log into the Voicemail Pro Client Server, for more information, see Logging In.
To modify an account: Either double-click on the account in the display of administrators or right click on the account and select Modify.
To delete an account: Right-click on the account and select Delete.