From Windows, start IP Office > IP Office > Voicemail Pro Client.
If the client has been started in offline mode previously, it will restart in that mode. Click before, it will start in the same mode as it used previously. If it fails to do that or if it is the first time that the client has been started, the select mode menu is displayed.
If the client was last used in offline mode, it will restart in that mode. To change mode, click File > Log In. That displays the login menu.
To login to a running voicemail server (online), enter the server details:
Enter the User Name and User Password for an administrator account.
In the Unit Name\IP Address field, enter the DNS name or the IP address of the voicemail server.
For voicemail running on a Unified Communications Module, use the address or name of the IP Office control unit hosting the module.
Alternatively, click on Browse to search the local network for a server and select a server from the results.
Click Log In.
If the error message "Failed to create remoting interface" appears, then access to the voicemail service using the client is not enabled. Enable Voicemail Pro client Interface setting in the voicemail server's web manager. See Configuring server preferences.
If connected to a remote server, the following window opens up. If you select Download, any call flow currently loaded in the client is overwritten. For more details see "Confirm callflow download" Message.
If you want to change how you connect, click Select Mode. This displays the following options:
Mode
Description
Online
If this option is selected, the client will display the menus for selecting the voicemail server to which it should then connect. The name and password of any administrator account configured on the server will be required for access. The account used will determine the range of actions that can be performed on that server.
Offline
Select this option to use the client without connecting to a voicemail server. This mode can be used to view, edit and create call flows imported from a voicemail server or for export to a voicemail server.
Google TTS/ASR
Subscription systems can support a number of Google speech features. Select this option is you want those options available in the offline configuration mode.
