Enabling Avaya Cloud authorization

Last Updated : Apr 02, 2026 |

About this task

This process enables use of client login/registration to the IP Office through Avaya Cloud Services.

  • If supporting multi-site network, you must do this configuration on each server configured as a SIP registrar.

  • Includes the secondary server to support users registered to the primary server during resilience.

Before you begin

Procedure

  1. Log in to IP Office using IP Office Web Manager to edit the configuration settings. Using IP Office Web Manager provides access to additional controls to ease configuration.
  2. Select System Settings > System.

    • If configuring servers in a multi-site network, click on the Menu icon next to the required server.

  3. Select Avaya Cloud Services.
  4. Under the AVAYA CLOUD AUTHORIZATION area, enable Enable Account Authorization.
  5. Click Update.

Next Steps

  • Repeat the process for any other servers configured as SIP registrars in the network.

Related information
Configuring SSO login support