IP Office Avaya Workplace Client Installation Notes

Manually Adding Individual Users

Last Updated : Mar 30, 2026 |

If not using automatic synchronization, you can manually add individual users.

Before you begin

You can only use this process after verifying the customer domain (see Verifying the company domain) and adding the IP Office details (see Manually configuring IP Office/Avaya Cloud Services details).

Procedure

Log in to Avaya Cloud Services at https://accounts.avayacloud.com.
Click on Manage Companies and click on the existing company name.
Select the Manage Users tab.
Create an entry for each IP Office user that you want included:
- Each entry must use an email address which matches the user's Unique Identity in the IP Office configuration.

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