Shared control mode availability

Last Updated : Dec 29, 2025 |

Shared control mode availability depending on the registration method of J1xx and Avaya Workplace Client

The availability of shared control mode varies depending on the registration method for Avaya Workplace Client and J1xx Deskphone. The following table describes the supported and unsupported configurations:

Scenario

Registration mode

Shared Control or Desk Phone mode

1

Avaya Workplace Client, or J1xx Deskphone, or both, is registered directly to IP Office (Enterprise).

Available

2

Avaya Workplace Client and J1xx Deskphone are registered remotely through SBC.

Unavailable