Enabling the Workplace client mode

Last Updated : Aug 15, 2024 |

About this task

Use this procedure to enable the Workplace client mode on desktop clients to make and receive calls.

Before you begin

Log in to your Avaya Workplace Client as VDI and Avaya Workplace Client in virtualized environment using the same credentials.

Procedure

  1. Click Manage audio and video devices Manage audio and video devices.
  2. In the Place and Receive Calls Using field, click Workplace Client.

    • Avaya Workplace Client displays notifications indicating active Workplace client mode.

    • The Manage audio and video icon on the Top-of-Mind screen changes to display a desktop icon.

    • You can now handle your calls by using the Avaya Workplace Client user interface and speak or listen using your desktop client.

Related information
Using Avaya Workplace Client on a virtual desktop