Limitations in Workplace client modes

Last Updated : Aug 17, 2021 |

In Avaya Workplace Client desktop user interface the following are not supported in Workplace client mode:

  • Muting and unmuting a call

  • Video calls: Video calling icons are disabled in the Workplace client mode.

  • Drag and drop the contacts to initiate an ad hoc conference is not supported in Workplace client mode.

  • Adding a contact to a point-to-point call in Workplace client mode is not supported.

  • Conference controls are not supported.

  • VDI bricks: Avaya Workplace Client as VDI and Avaya Agent for Desktop as VDI endpoints are not supported.

  • Logging out from Avaya Workplace Client does not log you out from Avaya Workplace Client as VDI, vice versa.

  • In Workplace client mode, merging two point-to-point calls to an ad hoc conference, displays conference ID sequentially. For example, the first ad hoc conference displays as Conf 100, and the second conference displays as Conf 200.