Enable the desk phone mode to make and handle calls. By default, the desktop client uses your computer to make and handle calls.
Before you begin
Log in to your deskphone and Avaya Workplace Client using the same credentials.
Procedure
On the Top of Mind screen, click Manage audio and video devices.
In the Place and Receive Calls Using field, click My Desk Phone.
Avaya Workplace Client displays notifications indicating that the deskphone mode is active. The Manage audio and video icon on the Top of Mind screen changes to display a deskphone icon. You can now handle your calls by using the Avaya Workplace Client user interface and speak or listen using your deskphone.
